These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at www.revolutioncellular.com/terms-and-conditions/. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. If you have additional questions, call us at 567-703-0009.
The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. The ACP provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10.01 and $49.99). The ACP monthly service and device discounts cannot be transferred to another household or individual. An eligible household is limited to one monthly service discount and a single, one-time device discount. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. By opting in, you are selecting Revolution Cellular as your ACP service provider and agree to these ACP Terms and Conditions.
By subscribing to Revolution Cellular’s ACP supported services, you authorize Revolution Cellular and its contracted partners, for the purpose of applying for, determining eligibility, enrolling in and seeking reimbursement of ACP service and device benefits, to collect, use, share and retain your personal information, including, but not limited to, information required for the purpose of establishing eligibility for and enrolling in the Lifeline program, and including, but not limited to, full name, full residential address, date of birth, last four digits of social security number, telephone number, eligibility criteria and status, the date on which the ACP service discount was initiated and, if applicable, terminated, ACP connected device distribution date/type/make and model/status, usage status and other compliance requirements, the amount of support being sought for the service and/or device, and information necessary to establish identity and verifiable address. This includes sharing the information with USAC to ensure proper administration of the ACP service and/or connected device benefits. Failure to provide consent will result in your being denied the ACP service and/or the connected device benefits.
You agree that any state, local, Tribal government, school, or school district may share information about your receipt of benefits that would establish eligibility for the ACP and that such information will be used only to determine ACP eligibility.
Revolution Cellular and its contracted partners may contact you to validate your eligibility for or desire to participate in Revolution Cellular’s ACP offers and other products and services via email, telephone, or text messaging. Text messaging and data rates may apply. Consent for calls and texts is optional and can be revoked at any time.
Eligibility
A household is eligible to receive an ACP discount if a member of the household meets one of the criteria below:
Has an income that is at or below 200% of the Federal Poverty Guidelines for a household of that size;
Receives benefits from certain federal assistance programs: Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income, Federal Public Housing Assistance, Veterans and Survivors Pension Benefit, Special Supplemental Nutritional Program for Women, Infants and Children (WIC) Program, or Lifeline;
Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program;
Received a Federal Pell Grant during the current award year; or
Meets the eligibility criteria for a participating provider’s qualifying low-income program.
Households residing on Tribal Lands are additionally eligible to receive an ACP discount if a member of the household meets one of the criteria below:
Receives Bureau of Indian Affairs General Assistance;
Participates in Head Start (only households meeting the income qualifying standard);
Receives Tribal Temporary Assistance for Needy Families (Tribal TANF); or
Participates in the Food Distribution Program on Indian Reservations.
ACP eligibility will be determined for the FCC by USAC’s National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC.
Service Plans
You can apply your ACP discount to any available Revolution Cellular service plan.
The following are the Affordable Connectivity Program (ACP) Plan offerings from Revolution Cellular:
ACP Only Plan Offerings:
Tribal ACP Only Plan: 15.5GB Data
Non-Tribal ACP Only Plan: 3GB Data*
Service plans include up to the first 6 GBs of data (or lesser allotment designated in plan) at up to 1 Mbps, remaining data up to the designated service plan allotment at up to 512 kbps, and for Unlimited plans only, unlimited data above the service plan allotment at up to 256 kbps. Data usage requires a data-capable device, and is subject to our Acceptable Use Policy (AUP), available in our Terms and Conditions. Customers on any Unlimited service plans using data consistent with the AUP may receive unlimited additional free data in 500 MB increments (at 256 kbps) for the rest of the monthly period by contacting Customer Care. Video typically streams in SD (480p). Lower speeds may affect audio and video streaming, access to certain websites and content, or use of available applications. For any Unlimited service plan, customers who exceed 23 GBs of data usage in a monthly period, data service may be placed on hold to confirm usage complies with our AUP. For additional information about broadband speeds, including network limitations, visit https://www.revolutioncellular.com/open-internet-statement/. Rates do not include taxes & fees, where applicable.
Broadband Speeds
Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. For additional information about broadband speeds, visit https://www.revolutioncellular.com/open-internet-statement/
Lifeline Subscribers
Customers may have one ACP and one Lifeline benefit per household. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. If you would like to have your ACP plan on a separate device with a different phone number, please call Customer Care at 567-703-0009.
Account Activity Requirement
To continue receiving your ACP service with Revolution Cellular, you must make or answer a voice call or send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from Revolution Cellular at least once during any 30-day period.
ACP Discontinuance
If the FCC announces that funding for the ACP has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and you will revert to our standard FREE Lifeline plan where available and if you are eligible. You also may choose to keep your service plan or choose another plan available at the time, but you will be subject to paying applicable rates plus applicable fees and taxes. Our standard terms and conditions will apply.
Revolution Cellular Internet Acceptable Use Policy